Frequently Asked Questions
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Product & Materials
What is your jewelry made of?
All Zonnique pieces are crafted from premium 316L surgical-grade stainless steel with high-quality PVD coating. This combination is chosen specifically for busy working moms who need durable, skin-friendly jewelry.
Is your jewelry hypoallergenic?
Yes. The 316L stainless steel is naturally hypoallergenic and nickel-free for most people. It’s gentle on sensitive skin and helps prevent the itchy reactions or green marks common with cheaper jewelry.
Will the jewelry tarnish or lose its shine?
No — our PVD coating makes the pieces highly tarnish-resistant. With normal wear and proper care, they maintain their beautiful finish for years.
Is the jewelry waterproof?
Yes. You can wear it in the shower, wash your hands, or during light swimming without worry. It’s designed for real mom life — no constant removing required.
How durable is the jewelry for everyday wear?
Extremely durable. It’s built to go from morning meetings or school runs to holidays, weekend braais, or evening outings while staying comfortable and looking polished.
Sizing & Fit
How do I choose the right size?
Most of our hoops, cuffs, and necklaces are designed to be one-size-fits-most and adjustable. Check individual product pages for specific measurements.
Are the pieces comfortable for all-day wear?
Yes — they’re lightweight and designed so you’ll forget you’re wearing them. Perfect for long workdays and busy mom schedules.
Care Instructions
How do I care for my Zonnique jewelry?
See our full Jewelry Care Guide.
In short: wipe with a soft cloth, clean occasionally with mild soap and water, and store separately in a cool, dry place.
Shipping & Delivery
How long does shipping take?
Orders are processed within 1–2 business days and delivered in 3–7 business days depending on your location. You’ll receive a tracking number once shipped.
Do you offer free shipping?
Yes — free shipping on all orders over R750. Orders under R750 have a flat rate of R107.
Why don’t you ship to PO Boxes?
We use reputable couriers that require a physical address for safe delivery and signature where needed.
Returns & Refunds
What is your returns policy?
We accept returns of unworn items in original packaging within 7 days of receipt. Please see our full Returns & Refunds Policy for details.
About Zonnique
Where is Zonnique Designs based?
We are proudly based in Polokwane, Limpopo, South Africa.
Who is Zonnique for?
We design for busy working moms and professional women who want beautiful, practical jewelry that solves real frustrations — sensitive skin, tarnishing, and time-consuming maintenance — while fitting seamlessly into their daily lives.
When will you launch clothing?
We’re currently focused on perfecting our jewelry collection. Our goal is to expand into comfortable, stylish mom-friendly clothing in the near future. Sign up for our newsletter or follow us on social media for updates!
Why do your jewelry pieces have names?
We name each piece to make it more personal and meaningful. Our names are inspired by either a Moment (real parts of your busy life as a working mom) or an Essence (the feeling we want you to experience when wearing it — such as confidence, grace, or strength).
It’s our way of turning everyday jewelry into something that supports and reminds you of your own strength and beauty.
What do your product names mean?
Our names are created using two ideas:
Moments – names that reflect real parts of a busy mom’s day (like Sunrise, Golden, or Twilight).
Essences – names that represent the feeling the jewelry gives you (like Radiance, Poise, Harmony, or Grace).
Every name is chosen to help you feel confidently put-together and empowered in your daily lif
Still have questions?
We’re here to help! Reach out to us on WhatsApp at 064 542 4453 or email enquiries@zonniquedesigns.co.za. We usually reply within a few hours during business days.
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