Privacy Policy
This is the Privacy Policy for Zonniqué Designs, operating in South Africa and compliant with the Protection of Personal Information Act (POPIA).
Privacy Policy
Effective Date: 04th August 2025
Welcome to Zonniqué Designs. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zonniquedesigns.co.za, interact with us, or purchase our products.
1. Who We Are
Zonniqué Designs
Address: Ismini Office Park, Polokwane, South Africa
Phone: +27 064 542 4453
Email: enquiries@zonniquedesigns.co.za
Website: www.zonniquedesigns.co.za
We sell jewellery and fashion goods online to customers within South Africa.
2. Information We Collect
When you create an account, place an order, or interact with our site, we may collect the following personal information:
- Full name
- Email address
- Contact number
- Shipping and billing address
- Payment details (via secure third-party processors)
- Purchase history
- IP address and device/browser information
- Any additional details you provide voluntarily
We collect this information directly from you when you provide it to us and automatically through your use of the website (e.g., cookies).
3. Why We Collect Your Information
We collect your personal information to:
- Process and deliver your orders
- Create and manage your customer account
- Communicate with you about your orders, support requests, or promotional offers
- Improve our website, product offerings, and customer experience
- Comply with legal and regulatory obligations
4. Sharing of Personal Information
We do not sell or rent your personal data to third parties. We may share your information with:
- Payment service providers and courier companies to process and deliver orders
- IT and marketing service providers assisting in operating the website
- Regulatory or law enforcement bodies when required by law
All our third-party service providers are bound by strict confidentiality and data protection agreements.
5. Cookies and Tracking
We use cookies to improve your experience on our website, analyse traffic, and enable basic functionality such as the shopping cart. You can manage cookie preferences through your browser settings.
6. Security
We implement reasonable physical, administrative, and technical safeguards to protect your personal information from loss, misuse, or unauthorized access. All payment transactions are encrypted using SSL technology and processed through secure gateways.
7. Your Rights Under POPIA
As a data subject, you have the right to:
- Access your personal information
- Correct or update inaccurate information
- Request deletion (where legally permissible)
- Object to the processing of personal information
- Withdraw consent at any time (where applicable)
To exercise any of these rights, contact us at enquiries@zonniquedesigns.co.za.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes it was collected for, including for legal, tax, and accounting requirements.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to read the privacy policies of any external websites you visit.
10. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with a revised “Effective Date.” Continued use of the site after such changes constitutes your acceptance of the new terms.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us:
Zonniqué Designs
Email: enquiries@zonniquedesigns.co.za
Phone: +27 064 542 4453
Address: Ismini Office Park, Polokwane, South Africa